Privacy Policy

We inform you that any personal data you voluntarily provide to us through the various forms on the website will be processed by TRACTA ENERGY, S.L., with registered address at c/ Conde de Peñalver nº 36, 1º – 28006 MADRID, which complies with the security measures required under current legislation on the Protection of Personal Data. The purpose of such processing is that described in each of the forms available on the website through which you have provided your data to us.

The data provided will not be disclosed to third parties, except where there is a legal obligation to do so, and will be kept for as long as necessary to deal with your request, provided you do not instruct us otherwise by exercising your right of cancellation, or for as long as necessary to comply with legal obligations.

TRACTA ENERGY, S.L. will not create any type of «profile» based on the information provided. No automated decisions will be taken based on profiles.

Likewise, TRACTA ENERGY, S.L. will cancel or rectify data when it is inaccurate, incomplete, or is no longer necessary for its purpose, in accordance with current legislation on the Protection of Personal Data.

Unless you notify us otherwise, we will understand that your data has not been modified, that you undertake to notify us of any change, and that we have your consent to use it in order to maintain the relationship between the parties.

The user may exercise their rights of access, rectification, cancellation, erasure, objection, restriction of processing, data portability, and the right not to be subject to individualised, automated decisions in relation to the data being processed, before the data controller at the address mentioned above, or by email to info@tractaenergy.com, attaching a copy of their national ID card or equivalent document. If you have not obtained satisfaction in the exercise of your rights, you may lodge a complaint with the competent Data Protection Supervisory Authority, namely the Spanish Data Protection Agency (Agencia Española de Protección de Datos), whose contact details are available at sedeagpd.gob.es.

TRACTA ENERGY, S.L. adopts the technical, organisational and security measures required under current legislation on the Protection of Personal Data. However, it does not assume any liability for damages arising from alterations that third parties may cause to the user’s computer systems, electronic documents or files.

In accordance with Article 21 of Law 34/2002, on Information Society Services and Electronic Commerce, we request your consent to send you advertising communications that we believe may be of interest to you, by email or by any other equivalent electronic means of communication.